$36.82 per hour + Super | Full-time, six-month contract | Starts Monday 19 October
In this role, you’ll support customers across phone, email and online messaging. You’ll answer everyday banking enquiries, work through problems and help customers feel confident using the bank’s services.
You’ll receive five weeks of weekday training to learn the systems, build your knowledge and get to know your team before moving onto the rotating roster.
Who we're looking for:
- Customer service minds that are passionate about helping people!
- Excellent communication skills (written and verbal).
- Strong computer literacy and the ability to navigate multiple systems
- Resilience and adaptability in a fast-paced environment.
The important details:
- Start date: Monday 19 October — this is fixed
- Training: First five weeks, Monday to Friday, typically 9am–5pm
- Ongoing roster: Rotating shifts across Monday to Sunday. You must be available between 7:30am–9pm on weekdays and 8:30am–8pm on weekends
- Pay:$36.82 per hour + super, with applicable weekend penalty rates
- Contract: Full-time for six months, with potential to extend based on performance and business needs
- Work rights: Australian citizens and permanent residents only
Successful candidates will complete a background check, including a National Police Check.
How to apply:
To be considered, please submit your resume by clicking the APPLY button.
For any specific questions, please contact Lauren or Hollie on 03 8637 4444.
Only shortlisted candidates will be contacted.
