contact centre roles

looking for your next contact centre role?

Looking for your next contact centre, call centre or customer service job?

SMAART Recruitment specialises in connecting talented contact centre professionals with great employers across Melbourne, Sydney, Brisbane and Adelaide.

Whether you're starting your contact centre career, looking for a better opportunity or ready to take the next step into leadership, our specialist recruiters can help you find a role that matches your experience and career goals.



We recruit for:

  • Customer Service Representatives
  • Contact Centre Consultants
  • Inbound & Outbound Consultants
  • Customer Care Specialists
  • Sales & Service Consultants
  • Customer Retention Specialists
  • Team Leaders
  • Contact Centre Managers


Having experience in interacting effectively with a diverse group of clients will set you up in your career. You will find that contact centre roles are brilliant gateways to main other careers paths. Also within contact centres there are many career paths, from being promoted from Agent to Team Leader to Senior Management, and moving to different departments within the organisation.


The contact centre roles we recruit for vary, sometimes candidates need no prior experience, other roles might need six months to a year in a contact centre position. Details of experience required should be in the advertisement or just ask the Recruiter what the client's expectations are.


If you would like to receive all our job opportunities, register on our website and follow us on LinkedIn.


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