2025 Contact Centre Best Practice Report Roadshow
SMAART Recruitment • June 1, 2025
The Frontline Agent Edition!

Five cities, 1200 attendees and our 6th report!
A huge thank you to everyone who attended our Contact Centre Best Practice Report Roadshow.
A special thank you to our partners and presenters, your support allows this fantastic report to be produced and for these events to happen!
We're already excited for next year.
Don't forget you can download your digital copy of the report for free, here: www.contact centrebestpracticereport.com.au