We're incredibly proud to announce that SMAART Recruitment has been named Best Agency in Australia for Client Experience at the Recruiter Insider Annual 2026 Service Excellence Awards.

And there was even more reason to celebrate.

Our very own Lauren Cummins was named Best Consultant in Australia for Candidate Experience, recognising the outstanding experience she delivers to candidates throughout the recruitment process.

What makes these awards particularly meaningful is how they are decided.

They are based on genuine feedback and reviews from the people who matter most - our clients and candidates.

What makes the best recruitment agencies different?

If you're searching for the best recruitment agency in Melbourne, Sydney or elsewhere in Australia, awards are one thing. The experience you recieve throughout the recruitment process is another.

At SMAART Recruitment, we believe great recruitment is about far more than matching a CV to a job description.

For our clients, it means taking the time to understand their business, their culture, their challenges and the type of person who will genuinely succeed in the role.

For candidates, it means being treated like a person rather than a number. That means honest conversations, regular communication, useful feedback and support throughout the process - whether someone is successfully placed into a role or not.

Our Recruiter Insider award is recognition that this approach is making a real difference.

Being named Best Agency in Australia for Client Experience is a huge achievement for the entire SMAART Recruitment team. Our clients trust us with one of the most important decisions they make: finding the people who will help their businesses succeed. 

A Huge Thank You To Our Clients and Candidates 

We couldn't have won these awards without the people who took the time to provide their feedback. To every client who has trusted us with the next step in their career, thank you. And to our entire SMAART team - congratulations.