Alpine Spas is one of Australia's leading spa and sauna retailers, with showrooms across the country and a reputation built on product quality and a genuinely personal customer experience. We're proud to be a part of something created right here in our backyard.
The Adelaide showroom at Blair Athol is a brand-new site, and this hire is a ground-floor opportunity to shape how it operates from day one.
About the Role
This is a player-manager role. You'll lead a small sales team of 2-3 consultants, take ownership of showroom presentation and performance, and still be expected to sell. You'll report to the Australasian Sales Manager and be part of a weekly sales managers' meeting that keeps the national team connected and accountable.
Because the store is new, you'll be involved in setting it up and building the team working with SMAART to hire your initial sales consultants. It's a genuine opportunity to build something rather than inherit it.
The showroom operates Monday to Sunday. You won't be expected to cover all hours, but as branch manager, you'll work at least one weekend day as part of your regular schedule.
What You'll Be Doing
- Managing and coaching a small sales team to hit targets and deliver a fast, personalised customer experience
- Selling across in-store, phone, and online channels — leading by example, not from the sideline
- Owning showroom presentation, stock control, pricing accuracy, and daily reconciliations
- Rostering your team across trade shows, events, and home shows
- Handling customer escalations and auditing quotes and orders to set the dispatch team up for success
- Contributing to the ongoing growth, recruitment and performance management of your team
- 3+ years in sales, with a track record of actually hitting numbers
- Experience leading or supervising a small team
- Someone who moves fast and keeps the customer experience personal - "Speed Kills" is the team's mantra, and it's taken seriously
- Organised and process-driven, with strong attention to detail
- Confident communicator who can simplify technical product information for customers
- Stable work history and a professional attitude
- $90K-$95K base + superannuation + performance bonus
- The chance to open and shape a brand-new retail site
- Retail discounts, social club, and interstate annual events
- Some inerterstate travel for training and trade shows
- Supportive national structure with an experienced Australasian Sales Manager behind you
- Work for a brand that's going places, growing aggressively and disrupting the industry
