Graduate Customer Service & Sales Consultant


Graduate Customer Service & Sales Consultant

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Call Centre & Customer Service

Salary:

90000 - 90000

Reference #:

3985813

Contact Name:

Sonja

Contact Email:


Contact Phone:

Date Published:

19-Jan-2026

Job description


Looking to kickstart or advance your career in SaaS and consulting? With over 20 years of worldwide success and a strong customer base of global brands and Fortune 500 companies, our client is now expanding their APAC operations. 

They're currently looking for a  driven graduate or customer service consultant  to join their supportive and ambitious team, and step into the booming world of SaaS. This is your opportunity to join a global leader in Contractor Management Software and build a long-term career in software consulting and sales.

After a fully paid, world-class training program, you'll join the  Sydney  team as a  Consultant/Associate, delivering exceptional service to clients while developing your technical, business development, and client relationship skills.

The Perks:
  • $90,000 + Super + Bonus
  • 6-8 week paid training program 
  • Defined career growth pathway, from Customer Service to Business Development & Software Sales
  • Hybrid working, WFH Mondays & Fridays
  • Central Sydney CBD office near public transport
  • Lunch provided in-office (Tue-Thu)
  • Ongoing mentoring, networking events, and global team-building activities
  • International travel opportunities
  • Health insurance & wellness programs
  • Parking or public transport reimbursement
  • ASAP start date
Role and Responsibilities:
  • Proactively service and support contractor and supplier clients
  • Deliver software  training via phone, video, and in-person
  • Manage inbound enquiries, troubleshoot issues, and provide solutions
  • Handle account management functions, including invoicing and collections
  • Participate in marketing and sales initiatives
  • Analyse processes and suggest continuous improvement opportunities
You'll start in a customer service role (approx. 18-24 months) with a clear plan to progress into business development, account management, and software sales.

What we're looking for:
  • Bachelor's degree from an accredited university (or equivalent experience)
  • 0-5 years' experience in customer service, call centre, or sales
  • Strong written and verbal communication and presentation skills
  • Excellent problem-solving and analytical abilities
  • Proficient in MS Office and email applications
  • Energetic, proactive, and eager to build a career in SaaS and Business Development
If you are excited to work with a cutting-edge company, who will offer not only exceptional training and career progression, but also a fun and friendly work environment, hit " Apply"  now. Or for a confidential discussion, contact Sonja at SMAART Recruitment on 03 8637 4411
APPLY NOW
APPLY FOR THIS JOB

Share this job


Interested in this job?
Save Job
Create As Alert

Similar Jobs

Read More
SCHEMA MARKUP ( This text will only show on the editor. )