2026 CONTACT CENTRE

BEST PRACTICE REPORT

Key findings presentation


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An aerial view of sydney harbor and the opera house.
A bridge over a body of water with a city skyline in the background
A city skyline with boats in the water in front of it on a sunny day.
A large body of water surrounded by buildings in a city.
A city skyline with a lake in the foreground

Melbourne

Tuesday 2nd June, 2026.

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An aerial view of sydney harbor and the opera house.
An aerial view of a city at night with boats in the water.
A city skyline with boats in the water in front of it on a sunny day.
A large body of water surrounded by buildings in a city.
A city skyline with a lake in the foreground