This is a full-time temporary opportunity on a rotating roster (Monday–Sunday), with applicable penalty rates.
Why Consider This Opportunity
- Competitive hourly rate $36 + super, with penalty rates for weekends and overtime.
- Exposure to a well-known organisation within the financial services space.
- Supportive team environment with training provided.
- Opportunity to develop transferable customer service and communication skills.
- Potential for contract extension based on performance and business requirements.
- Handling customer enquiries across multiple channels, including phone and written communication.
- Providing accurate information and timely resolutions in line with company processes.
- Delivering a professional and customer-focused service experience.
- Assisting customers with general enquiries and directing them to appropriate digital options.
- Working across multiple systems while meeting service expectations.
- Strong communication skills and a customer-focused approach.
- Comfortable working in a fast-paced, structured environment.
- Confident using computer systems and adapting to new platforms.
- Previous customer service or contact centre experience is advantageous but not essential.
- Full working rights for the duration of the contract.
Apply now or call Hollie at SMAART Recruitment on 08 8232 6008 for a confidential chat.
