Customer Service Advisor


Customer Service Advisor

Contract Type:

Full Time

Location:

Melbourne - VIC

Industry:

Call Centre & Customer Service

Salary:

65000 - 75000

Reference #:

4071537

Contact Name:

Bailey Ashby

Contact Email:

bailey@smaart.com.au

Contact Phone:

Date Published:

01-Sep-2026

Job description

Are you an experienced  customer service consultant  looking to work with a  fun  team in a company that makes a difference to businesses worldwide? We are seeking motivated and driven  customer service professionals  to join a  multinational firm  specialising in the  payment solutions  sector.

With the   office based in the  Melbourne CBD,  it is very accessible by public transport! Office Hours are  Monday to Friday  on a  rotating roster  between  8.45am - 8pm.

What’s in it for you?

If successful, you will be working in a supportive and inclusive environment as part of a team that lives and breathes the company values. You will also receive:
  • $65k + Super + Annual Bonus
  • Hybrid working options (2 days in office, 3 at home)
  • Beautiful Melbourne CBD office (outstanding views) – easily accessible by train!
  • 4 weeks of comprehensive, paid training and a supportive team environment
  • Regular free initiatives and team days, reward and recognition programs post-training, genuine career progression and more!
The Role:
We have multiple full-time customer service positions available. If successful, you would be working within the customer service team as the first point of contact while working in a cooperative and exciting environment.
  • Maintaining a positive customer experience throughout all interactions
  • Providing exceptional customer service via phone and email channels
  • Working with leadership to provide feedback and champion continuous improvement
To be successful in this process, you must pride yourself on having exceptional customer service skills and excellent communication skills, both written and verbal. Experience in working in contact centers is a definite bonus, but not a must!

If this sounds like the perfect next role for you,  APPLY NOW  below! Or if you require more specific information, please reach out to Bailey - bailey@smaart.com.au

*** Due to high volume of applicants, only shortlisted individuals will be contacted ***
*** Must be a Permanent Resident or Citizen of Australia ***
APPLY NOW
APPLY FOR THIS JOB

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