Claims Assessor / Case Manager


Claims Assessor / Case Manager

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Insurance

Salary:

85000 - 110000

Reference #:

1.4013946

Contact Name:

Stephanie McLean

Contact Email:

stephanie@smaart.com.au

Contact Phone:

Date Published:

26-Mar-2026

Job description

You’ve built a solid foundation in claims or case management. Now you’re looking for something a little sharper. A role where the work is meaningful, the team is good to be around, and your career actually moves forward.
We’re partnering with a modern, people-first Underwriting Agency based in Manly and the Sydney CBD. They’re growing steadily and are looking for a Claims Assessor who is confident, thoughtful in their approach, and ready to step into a role with real ownership.
This suits someone early in their career who wants to keep learning, be trusted to do their job well, and work in an environment that values balance as much as performance.

What you’ll be doing
  • Managing claims end to end with care, clarity, and sound judgement
  • Building genuine relationships with clients, brokers, and insurers
  • Interpreting policy terms and making fair, well-reasoned decisions
  • Contributing to a close-knit team that shares knowledge and supports each other
What’s in it for you
  • $85K to $110K + super, depending on experience
  • Hybrid working model, split between Manly, Sydney CBD, and home after training
  • A grounded, social team that enjoys working together without the corporate edge
  • Clear development pathways in a growing, people-led business
  • A role where your input is valued and your work has visible impact
What we’re looking for
  • 1 to 4 years’ experience in claims or case management
  • Strong attention to detail with a practical, solutions-focused mindset
  • Someone who communicates well and handles situations with empathy
  • A genuine interest in building a long-term career in insurance
Apply now

If this feels like the kind of move you’ve been waiting for, apply now or reach out to Stephanie at stephanie@smaart.com.au.
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