Chief Marketing Officer POSITION DESCRIPTION

Chief Marketing Officer Role

 

A Chief Marketing Officer (CMO) is responsible for leading the overall marketing strategy, brand direction and customer engagement initiatives to drive business growth. The role oversees all marketing functions and ensures alignment with broader company goals and vision.


Key Responsibilities

  • Develop and lead the overall marketing and brand strategy
  • Oversee all marketing channels, teams and performance outcomes
  • Drive customer acquisition, retention and lifetime value initiatives
  • Lead cross-functional alignment between marketing, sales and product
  • Manage budgets, forecasts and ROI across campaigns and programs
  • Represent the brand externally and maintain media and partner relations
  • Analyse market trends, customer insights and competitive positioning


Qualifications and Skills

  • Executive experience in senior marketing leadership roles
  • Strong background in brand digital, performance and growth marketing
  • Proven success in building and scaling marketing teams and strategies
  • Deep understanding of data analytics, customer segmentation and KPIs
  • Skilled in budget management, forecasting and executive reporting
  • Strong business acumen and commercial mindset
  • Excellent leadership, communication and stakeholder management skills


Key Attributes of a Chief Marketing Officer

  • Visionary leader with strategic and creative thinking
  • Commercially minded with a strong focus on ROI and growth
  • Decisive and data-driven in planning and prioritisation
  • Inspiring communicator and cross-functional collaborator
  • Adaptable and future-focused in a fast-changing market
  • Customer-obsessed with a deep understanding of audience needs
  • Results-orientated with high standards for brand and execution


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