Sales Administrator

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Sales Administrator

Job title: Sales Administrator
Contract type: Permanent
Industry: Client & Sales Administration
Job expiry: 2021-12-10
Reference: 3354511

Job description

About the Role

Are you a customer service professional, eager to take the next step towards Key Account Management?

Or are you an admin professional looking for your next opportunity and love supporting others?

This exciting new position working as a Sales Support Administrator will see you supporting a team of Key Account Managers for a major national transport company.

With a direct reporting line to the Accounts Team Leader, you will work very closely as part of a small team of administrators supporting the Key Account Management function ensuring all SLA’s are delivered and ultimate customer satisfaction is achieved.

Key deliverables for this position
  • Ensure effective, open and professional communication between the customer, Key Account Managers, Business Operations and support departments
  • Monitor and drive service levels to ensure acceptable Service Level Agreements (SLA’s) are met
  • Manage reporting and communications process for your portfolio of customers
  • Ensure all compliance is maintained for your customer portfolio
  • Attend weekly, monthly and quarterly business review meetings as required
  • Manage all processes for your nominated customer to meet contractual KPI’s proactively
  • Actively manage all administrative tasks related to your Key Account portfolio
About the company

This position is working for an Australian-owned transport and logistics business, operating a range of core services including National and International Freight Management, Warehousing and Distribution and Project Logistics.

This organisation prides itself on its strong customer-focused culture that delivers outstanding service, open and honest communication, and the ability and flexibility to react quickly to evolving customer demands.

Why work for the company?
  • Full-time or Part-time position available
  • Flexible working options (2 work from home days per week)
  • Join a vibrant and energetic team who are socially inclusive,
  • Participate in team lunches, social clubs, casual days and more.
  • Be part of a healthy and positive work culture
  • If professional growth interests you… here you will be nurtured and supported to progress in your career    
To Be Considered for This Role
  • Exceptional relationship skills with the ability to converse with a range of internal and external stakeholders
  • Experience delivering outstanding customer service in a previous position
  • Excellent written and verbal communication skills with the ability to build rapport quickly
  • Advanced PC skills with high levels of data entry speed and accuracy
  • High attention to detail, organised and an advanced aptitude for admin
  • Demonstrated problem-solving skills and the ability to think quick on your feet
  • Good negotiation and conflict resolution skills

If this sounds like your next next career move, apply today and tell us why this is the job for you.

For any questions or a confidential conversation call Matt on (08) 8232 6008

**Only shortlisted applicants will be contacted** APPLY FOR THIS JOB