Customer Support Officer - Mortgage Lending

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Customer Support Officer - Mortgage Lending

Job title: Customer Support Officer - Mortgage Lending
Industry: Banking & Financial Services
Job start date: ASAP
Job duration: Full Time Perm
Job expiry: 2021-08-20
Reference: 3289919
Contact name: Ishmael
Contact email:

Job description

Are you looking for that next step in your customer service career? Maybe you are working in banking right now & want a change of scenery? Are you a person that values an inclusive culture, an autonomous yet fun working environment?
Well, look no further! An exciting opportunity has recently become available in an established Financial Services company, based in Melbourne's St Kilda Road District! With roots in the Finance sector for over the last 16 years, they are looking to expand their team

What’s in it for you?

This is the chance to join one of Melbourne’s leading mortgage broking companies, where hard work is awarded accordingly. With a centrally based location on St Kilda Road, you are a stone’s throw away from Chapel St with its award-winning restaurants, bars & cafes. You will be joining a dynamic & fun team with a supportive manager & an inclusive culture.
If long-term training and progression opportunities is what you are looking for, this is a newly created role within the business with huge expansion predicted & the chance to create your own team further down the line in the business

About the position:

This is a newly created role within the business to manage a portfolio of existing customers. Your day-to-day duties will be reaching out to customers, ensuring they are satisfied & take on board feedback. In addition to this, you will work through databases & advise customers of other offerings such as insurance, home loans, asset management & more.

This is not a sales role. 

About you:

You have a can-do attitude and excellent communication skills, you build rapport with people easily and you always have a proficient work ethic. You pride yourself on your organisation skills and you are able to prioritise conflicting deadlines. 
  • Previous experience in finance/banking is highly
  • An understanding of mortgage lending
What's next?

If this sounds like you, please 'apply now'. We are interviewing for this poition ASAP! For more information please email Ishmael  on 0416866978 or email at APPLY FOR THIS JOB