Customer Service Administrator

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Customer Service Administrator

Job title: Customer Service Administrator
Industry: Marketing & Communications
Salary: $45,000 - $50,000
Job start date: Immediate
Job expiry: 2021-02-02
Reference: 3203485
Contact name: Wallis Summers-Smith
Contact email: wallis@smaart.com.au

Job description

A culture that is second to none and a team that are committed to being the best in the business. This team does things differently, they always have and so should you. 

Have you ever wondered who is doing those great promotions you see, that outstanding loyalty program you’re a part of OR who designs, creates and supplies the POS magic for cinemas world wide? Have you also wanted to be involved in helping people in communities who need help?

That's part what this team does! 

Just as brands are ensured to be seen, heard and remembered so too are this agency's team members & what they do. 

A purpose driven business with values developed by the team and a culture that defies the usual agency stereotype of Ego's and late nights consistently places the company in the Top 10 best places to work.

The role

Your new role will see you handle inbound phone and email enquiries across a range of merchandise and loyalty programs, with a huge focus on all things sales promotions. You will also manage customer service enquiry inboxes on behalf of some of Australia's leading brands!

Key requirements 
  • You are a customer service superstar with a range of different experiences under your belt
  • Exceptional verbal and written communication skills and a focus on providing tailored solutions for customers 
  • A strong sense of initiative, problem solving skills and ability to work autonomously 
If this sounds like the role for you, then follow the links to apply. For any questions, you can contact Paris Hart from SMAART Recruitment at paris@smaart.com.au 

Please not, due to the high volume of applicants we will receive, only short listed candidates will be contacted. APPLY FOR THIS JOB