Client Relationship Manager

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Client Relationship Manager

Job title: Client Relationship Manager
Contract type: Permanent
Industry: Account & Relationship Management
Job expiry: 2021-12-08
Reference: 3351615

Job description

One of Australia’s largest ticketing companies are seeking a savvy Client Relationship Coordinator to join their fun, vibrant team based in Brisbane’s inner south suburbs.

This is an important and exciting new role where you will be the main contact for selected clients as well as maintaining those relationships. You will provide high level support, working closely with Relationship Managers and the Business Development team to ensure client expectations are met.

What's in it for you

  • Join a well known name, growing company with an amazing culture
  • Flexible working once you are fully immersed into the role
  • Full, comprehensive training on their ticking platform
  • Ongoing support and training for professional development
  • Opportunity to take on more responsibilities and progress 
  • $55,000 - $65,000 + super (dependent on experience)

The Role

  • Provide high level support and maintain client relationships.
  • Create and develop client event builds within custom built ticketing software.
  • Work with and assist internal teams and maintain effective communication.
  • Set clear expectations with clients on time frames and requirements to make their event successful.
  • Assist in connecting clients with industry connections.
  • Set up and creation of guest list requirements.
  • Monitor and control event inventory as requested by clients.
  • Ensure client event builds are completed to clients’ requirements and approval.
About You
  • Experience in a client/account coordination or management
  • IT literate – experience in the use of CRM or other client/customer related software
  • High level communication skills – both written and verbal
  • Strong administrative skills
  • Problem solver and high attention to detail

This is a great opportunity for someone in a similar position looking for a new challenge and a company who supports them. Not only will be joining a fantastic team, but you will be given the opportunity to grow and progress within the business.

If this sounds like the role for you, we'd love to hear from you! Please submit an application via the link provided or for any specific questions, please contact Natasha at SMAART on 0401 359 204 or email APPLY FOR THIS JOB