Inbound Customer Service & Sales Agents

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Inbound Customer Service & Sales Agents

Job title: Inbound Customer Service & Sales Agents
Industry: Sales - Outbound
Salary: Salary + Commision
Job start date: ASAP
Job duration: Full Time - Permanent
Job expiry: 2021-03-15
Reference: 3218961
Contact name: Ishmael
Contact email: ishmael@smaart.com.au

Job description

SMAART Recruitment is on the lookout for full time & part-time Call Centre Agents to join one of Australia's fastest growing digital marketing agencies that are groundbreaking and making big changes in the industry. These guys have been voted one of the fastest-growing technology companies by Deloitte in 2016 & 2017! They've also won the accolade of being voted one of the top 5 companies to work in Australia!

About the role: 
This is a sales & contact center role. You will be dealing with warm leads and managing high volume of outbound calls (from online inquiries) for new property developments  & education institutions throughout Australia. You will be working across several property developments delivering information on the development and appointment setting for the sales agents. 

About you: 
You are naturally a very driven and motivated person, you have a fun personality and you are able to work relatively autonomously. You love to challenge yourself and if quiet - you find something to do. 

Ideally you have worked in a contact centre before, in a similar role but are also open to a new challenge & push yourself!

Day to duties include - 

- Manage a high volume of outbound calls (from online inquiries) 
- Organise appointments for the sales agent
- Put the customer first & ensure the customer experience is positive
- Maintain a high conversion rate from a connected call to appointment booking
- Maintain an accurate & up to date database within Salesforce

What's in it for you?
  • $60K + Super + Commissions, OTE $80K. 
  • Monday - Friday, 9AM-7PM. One weekend day required, 10AM - 4PM (Flexible)
  • Abbotsford Location
  • Funky, open plan & very green offices!
  • Relaxed and chill office space 
  • Opportunity to move into a client-facing & account management role
  • Work with some of the brightest minds in the industry
This is a one of a kind opportunity to join a cutting edge business that is growing rapidly. For the right individual, there will be fast career growth potential. This is a unique opportunity to join a diverse, talented and inclusive team culture. If this sounds like the role for you then please APPLY NOW - we are recruiting immediately for an ASAP start.

For any specific questions or queries, please contact Ishmael on 0416866978

*Please note only shortlisted candidates will be contacted APPLY FOR THIS JOB