This is an opportunity to join a small, collaborative team where your ideas are valued, and you can contribute to shaping the future of the business. If you have a creative flair, a passion for the industry, and enjoy building strong client relationships, we’d love to hear from you!
About the Role
Your primary focus will be to deliver exceptional customer experiences, from first consultation through to final fitting. You will:
- Assist walk-in customers and manage pre-booked appointments.
- Provide style guidance tailored to each client’s budget, preferences, and needs.
- Conduct fittings and measurements with precision.
- Build and nurture long-term relationships by proactively reaching out to existing and past clients on a very warm level to encourage repeat business.
- Maintain and grow your own client base with a focus on building business.
- This position would be working across Tuesday-Saturday.
Salary & Benefits
- Full-time permanent role: $70,000 – $80,000 + Super(depending on experience)
- Bonus and incentive structure with potential for future financial growth
- Fully supported technical training program
- Work in a boutique, growing business where you can share ideas and be involved in multiple aspects of operations.
- Opportunities to host showroom and external events to expand your network and client base
- Friendly, highly collaborative team environment
- Basic garment fitting skills (e.g., pinning), made-to-measure experience is a bonus but not essential.
- Experience in high-end or luxury retail highly regarded.
- Excellent presentation and interpersonal skills.
- A genuine passion for building and nurturing client relationships.
- Comfortable learning and using CRM software to manage client communications and track sales opportunities.
