Internal Sales & Support Officer


Internal Sales & Support Officer

Contract Type:

Full Time

Location:

Melbourne - VIC

Industry:

Call Centre & Customer Service

Salary:

55000 - 70000

Reference #:

4053922

Contact Name:

Bailey Ashby

Contact Email:

bailey@smaart.com.au

Contact Phone:

Date Published:

06-Jul-2026

Job description

Our client is a leader in the Test and Tag industry, offering our customers top-tier products and services across Australia and NZ. They offer custom print services to further support customers with their extended printing needs. They are passionate about providing excellent solutions, and are now looking to expand their team.

What’s on Offer:
  • $60,000 + Super (negotiable)
  • Monday to Friday, core business hours
  • ASAP Start
  • Free onsite parking
  • Fantastic rewards programs for employees and families
  • Annual salary reviews
  • Stable, supportive office based environment
  • Comprehensive training and ongoing support
  • Distinct career progression opportunities
The Role:
This full-time role focuses on meeting customer needs with a solution-driven approach, handling sales and technical inquiries. This role would be perfect for someone who excels at building relationships, solving problems, sales and are motivated by a team environment.
  • Build and maintain strong relationships with customers
  • Deliver tailored solutions - no two customers are the same!
  • Assist with inquiries, resolve issues, and maintain accurate records using Netsuite CRM
  • Contribute to meeting team sales/support targets
About You: 
Ideally, you have a few years in a Sales & Customer support role under your belt. Experience within the print industry (particularly with an understanding of adhesive labels and the prepress process) is highly desirable but not a requirement.
  • A strong customer centric mindset
  • Excellent computer skills
  • Experience using CRM systems (Netsuite and/or Shopify experience is highly regarded)
  • Strong time management and organisation skills
  • Willing to learn the ins and outs of the commercial printing industry
If this sounds like the role you’ve been looking for,  APPLY NOW  via the prompts. For further information, please email  bailey@smaart.com.au. Due to the high volume of applications, only shortlisted candidates will be contacted.

** Must be a Permanent Resident or Citizen of Australia **
** Due to high volume of applicants, only shortlisted individuals will be contacted **
APPLY NOW
APPLY FOR THIS JOB

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