Direct Sales & Customer Service Rep I No Cold Calling l Part Time


Direct Sales & Customer Service Rep I No Cold Calling l Part Time

Contract Type:

Contractor

Location:

Melbourne - VIC

Industry:

Call Centre & Customer Service

Salary:

35 - 36

Reference #:

3466945

Contact Name:

Ishmael

Contact Email:

ishmael@smaart.com.au

Contact Phone:

0416866978

Date Published:

20-Nov-2025

Job description

The things you need to know
  • Part-time - Between Monday - Thursday, 9AM - 2PM
  • 3 days a week, approx. 3 hours a day
  • Flexibility required - sometimes 9 hours across 2 days (advanced notice given)
  • 3-6 months + extension 
  • South Wharf location, next to DFO
  • ASAP start
  • Possibility of work from home post-training
  • All equipment provided
  • $35.15 per hour + Super
  • Free onsite parking
  • Free coffee & subsidized canteen 
  • An amazing office with massage chairs, pool table, table tennis, foosball
  • Great business culture
  • Welcoming and warm team environment
  • Ongoing opportunities for development and progression 
  • Work with one of the worlds leading FMCG businesses with over 150 years of history! 
  • Prior contact center experience highly regarded but not essential
Your role

In this role, you’ll take a sales-focused approach while still supporting general customer service needs when required. This is not a heavy sales position — most of your day will involve making outbound calls, following up on active campaigns, and assisting retailers with enquiries.

You’ll be running a variety of call campaigns, whether that’s promotin products, closing off previous promotions, or managing communication-based outreach. Campaign volumes can range anywhere from 60 to 300 calls depending on the scope and urgency, so you’ll need to be comfortable working at pace. Flexibility is essential, as you’ll be moving between sales activity and service support throughout the day.

Your team 

Your team for part of a wider customer service team, servicing their Australian and New Zealand customers. They are fun, agile, and committed to providing exceptional service. 

Your new business is reshaping the way that they do things, so they need people who want to get on board and go on a journey with them.

Please note - We are open to Student Visa's & Working Holiday Visa's. 

Follow the links or more for information, please email Ishmael at Ishmael@smaart.com.au
APPLY NOW
APPLY FOR THIS JOB

Share this job


Interested in this job?
Save Job
Create As Alert

Similar Jobs

Read More
SCHEMA MARKUP ( This text will only show on the editor. )