Customer Support Officer


Customer Support Officer

Contract Type:

Full Time

Location:

Adelaide - SA

Industry:

Call Centre & Customer Service

Salary:

58000 - 63000

Reference #:

3941244

Contact Name:

Hollie

Contact Email:

hollie@smaart.com.au

Contact Phone:

08 8232 6008

Date Published:

04-Jul-2025

Job description

SMAART Recruitment is proud to partner with TAFE SA to build a proactive talent pool of passionate professionals ready to support students, staff, and the broader community across multiple campuses and departments.
If you're an experienced administrator or customer service professional looking to make a meaningful impact in the public sector, we want to hear from you.

Why TAFE SA?
Recognised as Training Provider of the Year at the 2021, 2022, and 2024 SA Training Awards, TAFE SA is committed to delivering quality education and skills training across metropolitan and regional South Australia.
By joining TAFE SA, you’ll be part of a diverse, inclusive organisation focused on delivering job-ready outcomes for students.

The Role
As a  Support Officer  at TAFE SA, you'll provide high-quality admin and frontline support. Key responsibilities include:
  • Delivering friendly, solution-focused support via phone, email & in-person
  • Assisting with enrolments, accounts & general enquiries
  • Supporting teams with admin tasks & information access
  • Maintaining accurate records (database, Microsoft Office)
  • Collaborating with colleagues across campuses
  • Upholding student-centered values in a dynamic setting
What’s on Offer
  • ASO2 salary ($58,000 - $63,000 p.a.) + Super
  • Permanent, temporary & casual opportunities available
  • Full-time and part-time hours
  • Opportunities across departments: Student Experience, Customer Support, Admin, Community Engagement
  • Roles across metro and regional SA
  • A supportive, inclusive, student-first culture
  • Opportunity to work for the South Australian public service with an experienced leadership team
What you’ll need:
  • A current Working with Children Check(or willingness to obtain) prior to employment
  • Intrastate and interstate travel may be required
  • Willingness to participate in TAFE SA’s Performance Development Program, supporting your ongoing growth and success.
  • You may also be involved in promotional and engagement events such as expos, career days, field days, and school tours, helping showcase TAFE SA to future students and the community.
  • Eligibility to work in Australia
Apply today and have a discussion with one of our experienced team members about the opportunities on offer now and over the next 6 months!

Inclusion and Flexibility Statement  
At TAFE SA, we ensure our workplaces are safe, inclusive, supportive, and respectful. We do not accept discrimination, harassment, or violence of any kind. As an Equal Opportunity employer, we strongly encourage applications from First Nations people, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQA+, and people living with disability.

TAFE SA offers a range of work options to attract and retain great staff, including part-time. We support employees to manage their work-life balance at all stages of their lives. Applicants are encouraged to discuss the flexible working arrangements for this role.
APPLY NOW
APPLY FOR THIS JOB

Share this job


Interested in this job?
Save Job
Create As Alert

Similar Jobs

Read More
SCHEMA MARKUP ( This text will only show on the editor. )