We’re teaming up with leading private and government organisations known for their exceptional customer service and genuine commitment to helping clients. They value clear communication, professionalism, and a supportive culture and they’re eager to welcome customer service champions who want to make a real impact. If you’re looking for a role where your efforts truly matter and where teamwork and respect are at the heart of everything, this is the perfect place for you to thrive.
The Role:
You’ll be the first point of contact for customers calling with general enquiries or needing assistance. You’ll take inbound calls, answer questions clearly and patiently, and provide support to help customers find the right answers or solutions. Whether it is assisting with general information, directing enquiries to the right place, or resolving straightforward issues, your goal is to ensure every customer feels heard and valued.
What’s In It For You?
- Full time hours Monday - Friday (No weekends)
- Earn a competitive hourly rate between $35 - $40 + super
- Multiple full-time contract roles available for 3 to 6 months, with strong potential for extension
- Work right in the vibrant Adelaide CBD and nearby suburbs, perfectly positioned near top cafés and excellent transport
- Receive thorough training and ongoing support to set you up for success and help you reach your career goals
- Join a welcoming, supportive workplace that truly values your input and celebrates your achievements
- Customer service experience is required; previous call centre experience is preferred but not essential
- A clear, confident communicator with a friendly and helpful attitude
- Able to stay calm and professional while handling a variety of customer enquiries
- Comfortable working in a fast-paced call centre environment
- A team player who enjoys collaborating and learning
- A national police clearance obtained within the last 6 months is highly valued
For questions or more information, contact Brigette at SMAART Recruitment on 08 8232 6008.
