Customer Service & Administration Officer


Customer Service & Administration Officer

Contract Type:

Casual

Location:

Melbourne - VIC

Industry:

Call Centre & Customer Service

Salary:

36 - 37

Reference #:

4065195

Contact Name:

Georgina Brown

Contact Email:

georgina@smaart.com.au

Contact Phone:

0431293145

Date Published:

12-Aug-2026

Job description

We are currently seeking a Customer Service and Administrative Assistant to join an organisation based in Melbourne CBD. This is a 3-month temporary opportunity, with the potential for extension depending on business needs and your performance in the role.

You will be working with a company specialising in novated leasing and salary packaging, supporting the novated leasing area of the business and within the settlements team. This role combines customer service and administrative responsibilities, with a strong focus on data entry, inbox management, and handling inbound and outbound phone calls when required.

Key Details:
  • 3-month temporary contract with potential for extension
  • Full-time hours across Monday to Friday, general business hours 
  • $36.82 per hour + super  (paid weekly)
  • Melbourne CBD location with hybrid flexibility  (3 days WFH, 2 days in office) Starting ASAP!
Key Responsibilities:
  • Manage shared email inboxes  
  • Handle inbound and outbound customer calls as required
  • Perform accurate data entry and maintain CRM records
  • Process documentation and maintain electronic filing systems
About You:
To be successful in this role, you will have:
  • Previous experience in an office-based customer service and administrative role
  • Strong written and verbal communication skills
  • Excellent attention to detail and organisational skills
  • Confidence working across multiple systems and the ability to learn new technologies quickly
Ready to start immediately? APPLY NOW or email/call Georgina @ SMAART Recruitment on georgina@smaart.com.au/0431293145 if you have further questions.
  
APPLY NOW
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