The Opportunity:
As a Collections Officer, your role directly contributes to the success of the company by optimising cash flow and minimizing bad debt. Each customer will vary! You will engage with numerous customers on a daily basis, thoroughly understanding each customer’s unique situation and finding positive solutions for everyone.
This is a credit collections role with a combination of inbound and outbound calls as well as emails. Please note these are highly complex calls and not a is not a high volume role.
What’s in it for you?
- $80,400 Salary package
- Monday - Friday, 8 AM – 5:30 PM
- Office based in Eastern Creek, or work from the CBD office after training
- Ongoing training and support to set you up for success
- 100% Australian-owned company with over 30 years of history
About you:
- Experience working within a contact centre or a collections-based role
- Intermediate Excel experience
- Ability to use multiple systems and screens
- Excellent verbal and written communication skills are a must
- A positive and resilient attitude.
We are screening now if would like to know more then please do not hesitate and APPLY NOW following the prompts. Due to the high volume of applications anticipated, please email bailey@smaart.com.au with any questions.
** Must be a Permanent Resident or Citizen of Australia **
*** Due to high volume of applicants, only shortlisted individuals will be contacted – applications submitted via email will not be considered ***