Claims Assessor / Case Manager


Claims Assessor / Case Manager

Contract Type:

Full Time

Location:

Sydney - NSW

Industry:

Insurance

Salary:

90000 - 110000

Reference #:

3961466

Contact Name:

Stephanie McLean

Contact Email:

stephanie@smaart.com.au

Contact Phone:

Date Published:

23-Oct-2025

Job description

About the opportunity:

Looking to take the next step in your insurance career somewhere that values balance, growth, and a great team vibe?
We’re working with a modern, people-first Underwriting Agency based in Manly, and they’re on the lookout for a Claims Assessor who’s confident, detail-oriented, and ready to make an impact.

If you’ve got 1–4 years’ experience in claims or case management and you’re after a role where you can grow your skills and career, this could be the one.

What you’ll be doing: 
  • Managing claims end-to-end with care and confidence
  • Building genuine relationships with clients, brokers, and insurers
  • Making clear, fair decisions in line with policy terms
  • Working in a close-knit, supportive team that celebrates wins together and has a vibrant social culture. 
What’s in it for you: 
  • $90K–$110K + super, depending on experience
  • Hybrid working – Manly HQ with flexibility to spend time in the CBD
  • Work with a fun, down-to-earth team that’s got your back
  • Real opportunities to grow your career in a non-corporate environment
  • A role where your input is valued and your ideas matter
What we need from you: 
  • Have 1–4 years’ experience in claims or case management
  • Love problem-solving and helping people through complex situations
  • Are organised, empathetic, and take pride in your work
  • Want a career that’s challenging, rewarding, and genuinely people-focused
If you’re ready to join a team that cares about its people as much as its customers, apply now or reach out to Stephanie at stephanie@smaart.com.au for a chat.
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