Receptionist Role
A Receptionist is the first point of contact for visitors, clients and callers, responsible for creating a welcoming environment while managing front-desk operations, communications and administrative support tasks.
Key Responsibilities
- Greet visitors and manage check-ins, in a professional manner
- Answer, screen and direct phone calls and emails
- Maintain a clean, organised and welcoming reception area
- Schedule appointments and manage meeting room bookings
- Handle incoming and outgoing mail, deliveries and couriers
- Assist with general administrative tasks and office support
- Liaise with internal teams and external stakeholders as needed
Qualifications and Skills
- Proven experience in a front desk or customer service role
- Excellent verbal and written communication skills
- Strong interpersonal and customer service abilities
- Proficient with phone systems, email and office software
- Highly organised with good time management
- Professional appearance and demeanor
- Ability to manage multiple tasks with attention to detail
Key Attributes of a Successful Receptionist Role
- Friendly, welcoming and service-orientated
- Calm and composed under pressure or during busy periods
- Reliable and punctual with a strong work ethic
- Discreet and professional kin handling sensitive information
- Adaptable and responsive to changing needs
- Clear communicator and confident with all types of people
- Team player with a proactive, can do attitude
We are a sales recruitment agency that your organisation can rely on to find full time or temporary sales staff.
Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.
