Operations Manager Role
An Operations Manager oversees the day-to-day administrative process, and operational functions that enable smooth business performance. The role ensures teams, systems and workflows are running efficiently to support strategic and commercial objectives.
Key Responsibilities
- Manage and optimise business processes, systems and workflows
- Oversee administrative functions including resourcing, scheduling and logistics
- Ensure cross-team coordination and operational alignment
- Monitor performance metrics and drive continuous improvement
- Support compliance, documentation and internal reporting
- Identify operational gaps and implement solutions for efficiency
- Collaborate with leadership to support planning and delivery
Qualifications and Skills
- Degree in Business Administration, Operations or a related field (sometimes preferred(
- Proven experience in operations, project coordination or business support
- Strong understanding of process optimisation and resource management
- Skilled in budget tracking, scheduling and documentation
- Excellent organisational and stakeholder management skills
- Knowledge of risk, compliance and internal controls is a plus
Key Attributes of a Successful Operations Manager
- Highly organised and detail-oriented with process-driven thinking
- Proactive problem-solver who anticipates and resolves challenges
- Strong communicator and collaborative team enabler
- Calm under pressure and effective at multitasking
- Trusted and dependable with a strong follow-through
- Adaptable with a continuous improvement mindset
We are a sales recruitment agency that your organisation can rely on to find full time or temporary sales staff.
Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.
