They are currently seeking an experienced Tax Professional to join their specialist team, providing phone-based tax support to their members. This is a great opportunity for someone who loves tax, thrives on variety, and wants to truly engage with Tax Professionals.
About the role
In this unique, phone-based role, you'll engage with a wide range of member firms answering questions. It’s a fast-paced, issue-based style role where you will be involved in:
- Answering member inquiries received via email, web or phone
- Engage with a wide variety of tax queries from members across Australia
- Provide clear, confident, and professional tax guidance
- Exposure to a broad range of tax scenarios, every day is different
- Access and research an extensive tax knowledge database to support your responses
We’re looking for a confident communicator with a genuine passion for tax and a hunger to keep learning.
- 5+ years of tax experience in public practice, law, academic roles or with the ATO
- Tertiary qualifications in Accounting, Taxation, Law, or a similar field (BCom, LLB, CA, CPA, CTA, or equivalent)
- A strong technical understanding of Australian tax legislation (income tax, FBT, CGT, GST, superannuation, etc.)
- Excellent phone manner: clear, confident, and able to take control of conversations
- Proactive, resilient, and eager to build your tax knowledge
- A collaborative, positive attitude that fits a passionate and supportive team culture
- Full-time permanent role, Mon-Fri 8:30am-5:00pm
- Friendly, supportive, and learning-focused environment
- Comprehensive in-office training in South Melbourne
- Hybrid work environment: one day/month in office after training
- Enjoy biannual team events and a paid day off for your birthday
- Regular seminars, monthly team catchups and continuous learning opportunities
- No billable hours, no client chasing, no compliance deadlines
