This is a fantastic opportunity to join a business that prides itself on delivering exceptional client experiences and fostering a professional, supportive and collaborative workplace culture.
We are looking for someone who genuinely enjoys being the first point of contact, takes pride in building strong relationships and has excellent attention to detail. You'll be someone who is proactive, organised and naturally goes the extra mile to ensure everything runs smoothly, both at the front desk and behind the scenes.
What's in It for You? Key Details!
- Full-time, permanent position working Monday to Friday across general business hours.
- $80,000 salary package, inclusive of superannuation.
- Melbourne CBD location, fully office-based due to the front-of-house nature of the role.
- Join a growing professional services organisation with a supportive and collaborative team environment.
- Enjoy a varied position combining front-of-house responsibilities with general office administration.
- Opportunity to take ownership of reception operations and contribute to the smooth running of the office.
As the Receptionist, you will be responsible for delivering an exceptional front-of-house experience, ensuring every client and visitor feels welcomed and valued.
While your primary focus will be managing reception and creating a positive first impression, you will also play an important role in supporting the wider team with day-to-day administration and office coordination.
Your responsibilities will include:
- Providing a warm, friendly and professional welcome to clients, visitors and suppliers.
- Managing incoming phone calls, responding to enquiries and directing calls to the appropriate team members.
- Coordinating meeting room bookings and ensuring rooms are prepared and presented to a high standard.
- Managing visitor sign-ins, building access passes and general front-of-house processes.
- Organising catering, meeting room setups and logistics for internal and external meetings.
- Providing administrative support to the wider team, including document preparation and internal coordination.
- Taking a proactive approach to maintaining a professional, organised and welcoming office environment.
We are looking for someone who has a genuine passion for delivering exceptional customer service.
You'll enjoy being the first point of contact, be well presented and have the confidence to interact with a wide range of clients, visitors and internal stakeholders.
To be successful in this role, you will bring:
- Previous experience in a reception, front-of-house or office administration position.
- Experience working in a corporate or professional office environment.
- Excellent verbal and written communication skills, with a warm and professional approach.
- Strong organisational skills, exceptional attention to detail and the ability to manage competing priorities.
- A proactive, positive attitude and willingness to support the wider team wherever needed.
- Confidence in managing reception responsibilities and creating an exceptional client experience.
- A genuine interest in joining a growing professional services organisation and contributing to a supportive team culture.
Please click 'Apply' if you are interested in the opportunity. For any specific questions please email Georgina @ SMAART at georgina@smaart.com.au/0431 293 145. Note only shortlisted candidates will be contacted.
