They’re currently looking for a driven graduate or customer service consultant to join their supportive and ambitious team, and step into the booming world of SaaS. This is your opportunity to join a global leader in Contractor Management Software and build a long-term career in software consulting and sales.
After a fully paid 6–8 week training at their US headquarters in Texas, you’ll join the Sydney team as a Consultant/Associate, delivering exceptional service to clients while developing your technical, business development, and client relationship skills.
The Perks:
- $90,000 + Super + Bonus
- 6–8 week paid training program in Texas, USA
- Defined career growth pathway, from Customer Service to Business Development & Software Sales
- Hybrid working, WFH Mondays & Fridays
- Central Sydney CBD office near public transport
- Lunch provided in-office (Tue–Thu)
- Ongoing mentoring, networking events, and global team-building activities
- International travel opportunities
- Health insurance & wellness programs
- Fortnightly pay cycle
- Parking or public transport reimbursement
- July/August start date
- Proactively service and support contractor and supplier clients
- Deliver software training via phone, video, and in-person
- Manage inbound enquiries, troubleshoot issues, and provide solutions
- Handle account management functions, including invoicing and collections
- Participate in marketing and sales initiatives
- Analyse processes and suggest continuous improvement opportunities
What we're looking for:
- Bachelor's degree from an accredited university (or equivalent experience)
- 0–5 years’ experience in customer service, call centre, or sales
- Strong written and verbal communication and presentation skills
- Excellent problem-solving and analytical abilities
- Proficient in MS Office and email applications
- Energetic, proactive, and eager to build a career in SaaS and Business Development
- Available to travel to the USA for 6–8 weeks of training
