SMAART Recruitment is proud to partner with a highly successful Australian-based manufacturing and product development company. This company develops beautiful, high-performance interior acoustics and industrial products with a simple goal: Create inspiring products for spaces where people come together to work, learn and live. Making waves on the global stage, the Australian-based team works hard to design and manufacture innovative products for award-winning interiors, both locally and overseas.
They believe good design is not stagnant; it is constantly evolving, shaping the future with confident curiosity and a brazen disregard for conformity. Those who are up to the challenge are the ones who make real change. As true believers in the value of good design, they can’t sit still. Working for the company means you’ll be part of a team of creatives who like to get their hands dirty, pushing the limits and testing the boundaries.
Reporting directly to the National Customer Service Manager, you will work closely in a team of 6 initially based in their Richmond office.
This is an amazing opportunity to work in a unique and key role within the wider customer service and sales support team. You will be the conduit between sales, production and design. This role is responsible for customer service in addition to analysing architectural and structural drawings to prepare material utilisation. This includes managing order life cycles, administration tasks, inventory management & much more. This role is an internal role that provides solutions, analyses drawings, and works with the sales, design, and production teams.
The successful candidate will be responsible for representing the company in a professional, positive, and friendly manner whilst demonstrating a relentless desire to achieve business goals and objectives.
This is a full-time permanent role with an ASAP start, Mon - Fri, 8AM - 4PM (Flexible).
Please note this role will be relocating full-time to Essendon in late 2025 to their new purpose-built site.
About you:
• 2-3 years’ experience in a customer service role, ideally within the manufacturing/construction space
• Exposure to estimation within a construction or materials manufacturing environment.
• Experience using 2D CAD software (preferred).
• Strong attention to detail and a technical mindset
• A team player who enjoys project ownership with the ability to prioritize tasks accordingly
What's in it for you?
• Salary base of $80K-85K + 11.5% Super
• A unique opportunity to advance your career in a highly successful Australian company
• Be part of a company experiencing 20% growth yearly
• Work in a supportive and inclusive team
• A full-time position - Monday to Friday - 8AM - 4PM (flexible)
• Access to ongoing training, courses & development
If you are as passionate about this opportunity as we are then please don't delay and APPLY NOW! For any questions please email Ishmael at Ishmal@smaart.com.au.
We are interviewing immediately with an ASAP start!
Customer Service & Sales Support l Global Green Acoustics Manufacturer
Customer Service & Sales Support l Global Green Acoustics Manufacturer
Contract Type:
Full Time
Location:
Melbourne - VIC
Industry:
Call Centre & Customer Service
Salary:
80000 - 85000
Reference #:
3926265545542
Contact Name:
Ishmael
Contact Email:
Ishmael@smaart.com.au
Contact Phone:
0416866978
Date Published:
02-Jun-2025
