Sales & Customer Service Consultant


Sales & Customer Service Consultant

Contract Type:

Full Time

Location:

Melbourne - VIC

Industry:

Call Centre & Customer Service

Salary:

-

Reference #:

4089098

Contact Name:

Jenna Binley

Contact Email:

jenna@smaart.com.au

Contact Phone:

Date Published:

28-Oct-2026

Job description

SMAART Recruitment is once again partnering with one of Australia's leading telecommunications companies. They are currently expanding their business centre in the heart of Dandenong and because of this we are looking for a new Sales & Customer Service Consultant to join their successful and award winning sales and support team.
  
As a Sales & Customer Service Consultant, you will manage relationships with existing customers and warm leads, making outbound calls to arrange regular check-in meetings for the Senior Sales Team. You’ll also handle general product enquiries and support a diverse portfolio of small-to-medium-sized businesses by recommending tailored technology solutions to meet their needs.

Paid training will be provided as well as ongoing product training and career succession opportunities you would not find in a smaller organisation.
  
With a central location accessible from East and South-East Melbourne, you will be provided with on-site parking and all the tools of the trade to be the best you, you can be.
   
More about the position:
  • Full time permanent position
  • Regular office hours, Monday - Friday 8:30am - 5:00pm
  • $65,000 - $70,000 + Super + Commission (OTE $100,000)
  • A supportive and collaborative company culture
  • Staff discounts
  • Ongoing training and career opportunities
  
What we are looking for:
  • Previous experience in customer service, account management or business development
  • Experience in the Telco or ICT industry is highly regarded
  • Strong relationship-building and networking skills (BNI experience is a plus)
  • Excellent communication, presentation, and negotiation abilities
  • Self-driven and confident working independently across a regional territory
  • Ability to provide expert guidance on tech solutions to achieve business outcomes
  • A 'can do, will do' attitude with high levels of motivation and integrity
  
This is a great opportunity to become part of one of Australia's largest brands, where you have limitless opportunities to grow and progress your own career, so apply now.
  
To find out more, click Apply or contact Jenna  at SMAART Recruitment on 0448 665 730 or jenna@smaart.com.au.
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