This is a fantastic opportunity to join a supportive workplace offering great training, career progression and a healthy work-life balance.
The opportunity
Love helping people and enjoy a bit of variety in your day?
As a Customer Service Officer, you'll support business customers across a mix of inbound phone calls, emails and live web chat, giving you plenty of variety throughout your day!
You'll help customers with everything from general enquiries to resolving issues, working closely with internal teams to find solutions and deliver a great customer experience.
You'll be part of a supportive, fast-paced team where you'll build your problem-solving skills, learn new systems and work towards customer service and quality targets.
About you
We're looking for friendly, motivated individuals who enjoy problem-solving and delivering great customer service. Ideally, you'll bring:
- Experience in customer service, administration, reception or another phone-based role
- Contact centre experience is highly regarded
- Strong verbal and written communication skills
- Confidence using computers and learning new systems
- Great attention to detail and multitasking skills
- A positive, team-focused attitude
- $67,000 + Super
- Permanent, full-time position
- Monday to Friday, 9am–5pm – no weekends!
- Perth Airport location
- 2–4 weeks of structured training
- One WFH day per week once trained and meeting performance milestones
- Supportive team and genuine career progression
- Employee wellbeing, recognition and company benefits
- ASAP start available!
If you're looking for a stable role with variety, a supportive team and room to grow, we'd love to hear from you!
How to apply
Click APPLY and submit your updated resume.
For any questions, contact Lauren at SMAART Recruitment at laurenc@smaart.com.au.
Only shortlisted candidates will be contacted.
