Communications Manager POSITION DESCRIPTION

Communications Manager Role

 

A Communications Manager is responsible for shaping and delivering clear, consistent messaging that reflects the brand's voice and values across internal and external channels. The role ensures effective communication strategies that build reputation, engage audiences and support business objectives.


Key Responsibilities

  • Develop and execute internal and external communication plans
  • Craft messaging for media, stakeholders and employee engagement
  • Manage PR activity, press releases and media relationships
  • Oversee content creation for web, email, social and print materials
  • Coordinate crisis communications and reputation management
  • Align communication strategies with brand and business goals
  • Monitor communication metrics and audience sentiment


Qualifications and Skills

  • Degree in Communications, Public Relations, Journalism or related field
  • Proven experience in corporate, internal or media communications
  • Excellent writing, editing and content strategy skills
  • Skilled in storytelling, brand tone and messaging consistency
  • Strong understanding of media relations and press engagement
  • Familiar with digital platforms, intranets and communication tools


Key Attributes of a Successful Communications Manager

  • Clear and confident communicator with strong interpersonal skills
  • Strategic thinker with a proactive approach to messaging
  • Adaptable and composed under pressure or during crises
  • Creative and resourceful in shaping narratives and campaigns
  • Highly organised with attention to tone, timing and detail
  • Collaborative and skilled in cross-functional alignment
  • Trusted advisor with sound judgement and a brand-first mindset


We are a sales recruitment agency that your organisation can rely on to find full time or temporary sales staff.

Get in touch with SMAART Recruitment by filling out our quote form below, visiting our Contact page, or speaking with a friendly staff member by calling us today on 1300 762 278.


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