Sales and Customer Service Consultant

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Sales and Customer Service Consultant

Job title: Sales and Customer Service Consultant
Contract type: Permanent
Industry: Call Centre & Customer Service
Job expiry: 2021-10-28
Reference: 3322209

Job description

We are looking for the best Sales and Customer Service Consultants to join a highly successful, multinational company that specialises in higher education. 

Being in education, they are committed to making a difference in the lives of every single person they encounter . 

This company has a fun and vibrant culture that you will want to be a part of! They place great emphasis on promoting internal talent and high performers are recognised with various rewards and incentives.

Your primary role is to follow up on inquiries made through their website about the various courses they offer. This is a warm call where the customer is looking to commence studying and begin the next chapter of their life.
  
Talk about win-win!

Things you need to know about the role:
  • Make warm calls to customers who have previously reached out to the company and are looking to commence their studies.
  • Listen to and engage with customers over the phone to understand their situation and motivation.
  • Show initiative to tailor a product that runs parallel with their interests and vision.
  • Act in a friendly, professional, and confident manner as well as meeting compliance requirements.
About the role:
  • Permanent full-time position - Monday to Friday - core business hours, plus the opportunity of weekend work.
  • Have the choice to work from the comfort of your home or their state of the art office situated in the heart of the Melbourne CBD.
  • Full product and systems training 
  • Base salary of $55,000 + Super + Commission.
  • Clear opportunity for personal growth and career development 
  • Laptop, keyboard, mouse & headset will be provided 

We are looking for people who love people. You might have worked in retail, hospitality, or call centres before but what we need most is someone who is smart, switched on, and has a passion for learning.

Positions as starting ASAP so to be considered send through a resume and cover letter explaining why you think this is for you.

For more information or should you have any questions about the position, please contact Marcus via email: marcus@smaart.com.au APPLY FOR THIS JOB