Customer Service & Sales Agent

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Customer Service & Sales Agent

Job title: Customer Service & Sales Agent
Contract type: Permanent
Industry: Customer Service - Call Centre Sales - Outbound Sales - Inbound Call Centre & Customer Service
Salary: Full Time - Permanent
Job start date: ASAP
Job duration: Full Time - Permanent
Job expiry: 2021-10-02
Reference: 3236874
Contact name: Ishmael
Contact email: Ishmael@smaart.com.au

Job description

We are excited to be partnered with one of Australia's fastest-growing energy providers, they are seeking Customer Service professionals to join their contact centre. They offer an extensive training program and are happy to take Customer Service consultants from Hospitality, Retail, Contact Centre and more! 
  
About the role: 

You will be the first point of contact for customers, handling a variety of inbound calls, emails enquiries.  You naturally are a problem solver and take pride in your excellent customer service skills. You are switched on, resilient and a multi-tasker, being able to work across many systems. You enjoy finding the best possible outcome for a customer and have a very empathetic approach. 

You will be provided with a competitive base salary of $55K inc + monthly commissions, regular salary increases as you are upskilled, a 5K bonus, discounted energy bills, free parking, free pizza & beer every Friday and a great office location with South Melbourne markets only a few steps away! 

Due to the small nature of the business with only 50 employees, you will be valued & noticed for your accomplishments with rapid progression, salary increases & bonuses available.

If you are keen to prove yourself, grow & have exposure to lots of different aspects of a business - this is the role for you!

Key requirements & about you
  • Previous experience in a Customer Service role. We are happy to talk to people from Hospitality, Retail, Contact Centres and even more backgrounds 
  • You naturally take ownership, have a great attitude and you are willing to learn and take the next step in your career
  • Previous experience in Telco/Electricity highly regarded 
  • Experience working in a fast-paced environment 
We are interviewing ASAP, group interviews taking place ASAP & a start date of Monday 13th September. If interested, please apply now!

*Please note only shortlisted candidates will be contacted. Must have FULL Australian Working rights to apply.

If you have any questions please contact Ishmael on 0416 866 978 APPLY FOR THIS JOB