Operation Manager

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Operation Manager

Job title: Operation Manager
Contract type: Permanent
Industry: Hospitality & Tourism
Salary: 80000 + Super
Job start date: ASAP
Job expiry: 2021-12-20
Reference: 3360455

Job description

Join our exciting period of growth as we endeavour to find a passionate, driven, and enthusiastic hospitality expert to join our journey as the most loved Italian hub in Melbourne.
The Company
As one of Melbourne’s most iconic social club, our clients have been touching the hearts of both the Italian and Australian communities for over 50 years. The vibrant hub has provided a cultural experience since the 1960s and expanded to a range of offerings. Spread across 16 acres in the Eastern suburb of Bullen, the venue offers an authentic Italian bistro and delicatessen experience, access to various sporting facilities, an informal clubhouse, and beautiful function spaces.
The Role
As an Operations Manager, you will be responsible for the performance of operations of the Food & Beverage domain as well as the other facilities included in the venue. You will be working and supported by an additional Operational Manager and be working closely with the Head Chef, F&B team, facilitators, and management team. We are looking for a personable, empathetic, and people-orientated manager to lead our passionate team of hospitality specialists. To be successful in this role you will need strong leadership and great interpersonal skills, and the ability to train, mentor, and empower a team. The company prides itself in giving its customers an unforgettable experience and aims to care for all guest's wants and desires. This venue is open 7 days a week, therefore the perfect candidate would have flexible availability and be able to thrive in a busy environment.
What you'll need to bring to this role:
  • Minimum of 2 years experience within a hospitality/venue operations role
  • Experience within a large venue or sporting venue is desirable
  • Ability to maintain and build relationships with external and internal stakeholders
  • Strong negotiation and project management skills
  • Valid RSA and Food Handlers accredited
  • Excellent written and oral communication skills
  • Has a strong customer focus and is committed to delivering high-quality outcomes
  • Strong ability to delegate and prioritize tasks
  • HR - hiring, management and coaching of front-of-house staff
What's in it for you?
  • Positive and supportive work culture
  • Great base salary + Super
  • Staff car parking
  • High-quality training and development programs for career progression
  • Discounts and special access to company facilities
Don’t hold back. If you’re passionate about creating a great experience and bringing people and communities together then work for Melbournes best and APPLY NOW!

We are looking to conduct interviews ASAP. For further information, please contact Monica at 8637 4413 or monica@smaart.com.au during business hours (9a – 5p).