Customer Service Representative

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Customer Service Representative

Job title: Customer Service Representative
Contract type: Permanent
Industry: Customer Service - Call Centre
Salary: $50,000-$55,000 + Super
Job start date: Immediate Start
Job duration: Permanent Role
Job expiry: 2021-10-26
Reference: 3329840
Contact name: Georgina Brown
Contact email: georgina@smaart.com.au

Job description

We are seeking a customer service superstar for a well-established national business with a friendly and down-to-earth culture based in Dandenong. This is an opportunity to work for a company which is the no.1 in their industry and has an excellent reputation. As a customer service representative, you will be responsible for providing exceptional customer service and will have exposure to warm inbound sales, logistics, and general administration.
  
You will be working full-time hours and in return for your hard work, you will be rewarded with a salary of between $50,000 - $55,000 + Super. There is complimentary parking available for the successful candidate. This is primarily a Monday-Friday position working approximately 40 hours per week.

Your role on a day-to-day basis will involve assisting both the general public and corporate clients with general questions and inquiries whilst also assisting with the coordination of deliveries and helping with general administration tasks. There is an element of warm sales and this will involve taking inbound calls from customers and talking through the different prices and options for the assistance that they are requiring.
  
About you:
  • Ability to provide high levels of customer service.
  • Excellent written and verbal communication skills.
  • Ability to multitask and be adaptive to changing tasks
  • Ideally 2-3 years of customer service or administration experience.
  • Exposure to Microsoft Office
  • Ability to handle objections & problem solve.
  
What’s on offer?
  • Long term permanent position with full-time hours
  • Monday to Friday position (Occasional Saturday)- Great work-life balance.
  • Dandenong Location with complimentary parking
  • $50,000-$55,000 + Super
  • A friendly, positive, and supportive team culture 
  
f you are interested in finding out more about the role then please click 'Apply Now or send your resume to georgina@smaart.com.au 
Expired job