Customer Service (multiple positions)

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Customer Service (multiple positions)

Job title: Customer Service (multiple positions)
Industry: Customer Service - Call Centre
Job expiry: 2020-11-26
Reference: 3184403

Job description

We are currently on the lookout for multiple Claims Consultants to join a global insurance brand in their customer service team.

Claims experience will be highly regarded, we also encourage those with a strong Contact Centre customer service background to apply.

What’s in it for you?
  • 20x positions on a 6 month contract 
  • $30.49 p/h + Super
  • Training will be located in the CBD then Work From Home
  • Supportive and structured onboarding program to help you succeed
  • Temp to start with an opportunity for permanency
  • A fun, positive & supportive team environment are just a few factors that contribute to a fantastic culture
  • Go home feeling good about the work you do by being able to assist customers in their moment of need. 
Your training will be located in the CBD, conveniently close to public transport and all the great lunch hot spots. After your training, Work From Home.

What's the role?
  • High Volume inbound Calls
  • Provide Stellar Customer Service to new and existing customers
  • Administration and Data processing 
  • Recording accurate notes for all claims

What experience do I need? 
First and foremost, we are looking for people who genuinely strive to provide great customer service and are driven by outcomes.
  • Adaptability is as important as anything right now given the constantly changing landscape we are in.
  • Previous experience working within customer service or Call Centres (Finance and Insurance will be highly regarded) 
  • You must be an effective communicator both verbally and also written and pride yourself on your active listening skills.
  • learning new systems and technologies will be an important part of your onboarding, so a desire to learn and grow is important
  • You will be a problem solver who genuinely wants to help others and be able to think outside of the square to find solutions.
  • Given the customer service nature of the role. Your empathy and ability to walk a mile in your customers’ shoes will be imperative to your success.
How do I apply?

Interviews for these roles will commence immediately so follow the links to apply NOW!  

For more information, you can contact Lauren May from SMAART Recruitment on 08 8232 6008
Expired job