Customer Service Consultants

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Customer Service Consultants

Job title: Customer Service Consultants
Industry: Call Centre & Customer Service
Salary: $22-$26 per hour + super + penalty rates!
Job start date: 12th of May
Job expiry: 2021-05-18
Reference: 3229389
Contact name: Ella Kirkpatrick
Contact email: ella@smaart.com.au

Job description

This is your chance to work for a company with the community at its core with profits going back to the people! All employees are encouraged to be themselves and to bring their whole selves to work every day.

Due to a recent company merger, growth & the rollout of new campaigns, we are on the lookout for 4 x Customer Service Consultants starting in April!

You will be taking incoming calls relating to all things mobile & internet related - troubleshooting, dealing with billing issues etc. These are permanent roles with part-time or casual (minimum 30 hours per week with flexibility) positions up for grabs! With their office open Monday-Sunday, 8AM-8PM you will be working on a rotating roster with great penalty rates available for weekend work & overtime. 

You will be working in a supportive, inclusive culture in the Moruya office where you will have great training and development opportunities. There is plenty of career progression available from Team Leader, Quality Assurance, Employment Care positions & much more! On top of that, you will also receive unbeatable employee discounts on telco, electricity and gas!

To be successful for this position, you must be customer service superstar! You will pride yourself on your computer/telecommunication skills and thrive in fast-paced environments. You will also show a high level of empathy and resilience whilst having exceptional listening and rapport building skills. Prior experience in contact centres, hospitality & retail is highly regarded.

We are interviewing immediately so if this sounds like the perfect next role for you, apply NOW! Or for more information, please reach out to Ella at ella@smaart.com.au or on 0498 134 107. APPLY FOR THIS JOB