Customer Service Consultant

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Customer Service Consultant

Job title: Customer Service Consultant
Industry: Customer Service - Call Centre
Job expiry: 2020-11-29
Reference: 3182672

Job description

Looking for a contact centre role that is a little bit different? This one might be for you.

This organisation understands that every call is different and it’s about having real conversations, the opportunity to add your own flavour to every call is here!


What’s in it for you?
  • Comprehensive training to set you up for success
  • Work in a state-of-the-art contact centre based in the CBD (socially distanced, of course)
  • Go home at night knowing you have made a difference in the community
  • Work with a team of like minded individuals who are all driven towards the same goal
  • Opportunity for growth and development
 Due to the current climate you may have the opportunity to work from home 


The role

As a customer service consultant, you will be talking to customers all across Australia. Each call will be different, requiring you to be able to listen, make friendly conversation and understand and respond accordingly. You will also be required to make bookings and update records on the database after each call.
There are multiple opportunities available to start on a 3-month temporary contract working Monday to Friday, 9am – 5pm. There will be potential for permanency later down the track.


Key requirements 

First and foremost, we are looking for enthusiastic people who are genuinely driven by having meaningful conversations and giving back.
  • Previous experience working within a customer service focused role is essential 
  • You must be an effective communicator both verbally and also written 
  • Adept in learning new systems and technologies with an attitude towards learning

  
These roles are starting Monday 30th November so don’t hesitate, to be considered for this position please submit your resume and a short cover letter on why you need this position!

If you have any questions about these positions call me for a confidential chat, Lauren May at SMAART Recruitment on 8232 6008
Expired job