Customer Service Consultant

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Customer Service Consultant

Job title: Customer Service Consultant
Contract type: Temporary
Industry: Call Centre & Customer Service
Job expiry: 2021-10-04
Reference: 3294089
Contact name: Jess

Job description

With over 15 years of industry experience, this company is the leading providers of massage chairs and health products!

Emphasising their belief of a healthy and stress-free life that is free of muscular aches and pains, this company have designed massage chairs that specifically target your problem areas, be it muscular pain, therapeutic relaxation or injury treatment!

Based in South Melbourne, this small energetic and vibrant office is seeking a Customer Service Consultant to join their "Happiness Team" to jump on board and assist customers with after sales care. 

Our client is considered an essential service so have been working in the office throughout lockdowns to provide a very secure and stable work environment for their staff.

About the role:

You will be making outbound calls once a purchase has been made to ensure all details are correct for delivery and then making a follow up call once delivery has been made to ensure the customer is happy with their purchase and to help navigate any potential issues that may have arisen.

About you:
  • Ability to provide high levels of customer service.
  • Excellent written and verbal communication skills.
  • Ability to multitask and be adaptive to changing tasks
  • Ideally 2-3 years of customer service or administration experience.
  • Intermediate levels of Microsoft Office Suite.
  • Ability to handle objections & problem solve.
What’s on offer?
  • Temporary role with view to Permanent
  • Monday to Friday - Great work-life balance.
  • South Melbourne location.
  • $30 ph + super
  • A fun, positive and supportive team culture 
If you are seeking an exciting new opportunity providing leading customer service to consumers then please don’t hesitate to click the “APPLY NOW” link below. Or, should you wish to have a chat about the position, please feel free to contact Jess on 0409 965 501
Expired job