Customer Service Consultant

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Customer Service Consultant

Job title: Customer Service Consultant
Industry: Customer Service - Call Centre
Job expiry: 2021-05-05
Reference: 3250358
Contact name: Lauren may
Contact email: laurenm@smaart.com.au

Job description

Opportunities like these don’t come around very often! If you have a desire to deliver a genuine customer experience this may be the job for you!
  

What’s in it for you?
  • Location, location, location: Based in the city fringe your new workplace is a modern purpose-built office with an open plan and tons of natural light
  • Permanent & Secure work: This role is a full time Permanent contract. Settle into a long-term career using your exceptional customer service skills & personality.
  • Opportunity: This business is growing rapidly and that means the opportunities are endless, if you want to grow, learn and develop – you’ve come to the right place!
  
The role and company

Working within a small team you will primarily be responsible for answering inbound phone calls with customer queries, Scheduling orders/deliveries and liaising with tradespeople to coordinate services. 
  
On top of this you will also undertake a variety of customer-centric and administration tasks. Mix up your day with inbound phone calls and non-phone-related tasks and responsibilities.
  
This is a family business that has been around for decades and continues to go from strength to strength on the back of its uncompromising focus of good old-fashioned customer service.
  

The successful candidate will….
  
possess exemplary organisational skills, display high attention to detail, have a customer-first attitude and present excellent personal presentation and interpersonal skills. 
  
  • You are someone who isn't afraid of jumping in with a "get it done" attitude and LOVES to learn
  • You have ambition to grow and develop yourself and your career
  • You will have exceptional communication skills with both written and verbal and can display a proven ability to multitask.
  • You possess strong problem-solving skills and nothing is impossible, this is a company that always say YES to their customer and find a way!  
   
This position is working 8:00am to 5:30pm and ideally suited to a candidate who has experience in a fast-paced environment either phone based or face to face customer service
  

This sounds great! How can I apply?
  
If this sounds like the team for you, APPLY NOW with your cover letter explaining why this is the role for you.

Interviews will commence immediately!

For any questions about the position or a confidential conversation call Lauren May at SMAART on (08) 8232 6008.
  
Please note, due to the volume of applications at this time only short-listed applicants will be contacted. APPLY FOR THIS JOB