Customer Service Consultant

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Customer Service Consultant

Job title: Customer Service Consultant
Location: Australia
Industry: Customer Service - Call Centre Sales - Outbound Sales - Inbound Customer Service - Customer Facing
Job expiry: 13 Jul
Reference: 3138252perm
Contact name: Riona
Contact email: riona@smaart.com.au

Job description

As an inbound Customer Service Representative, you will be a part of a team that is truly customer-focused and a company that is one of the hottest brands in the world! You will be rewarded for showing genuine empathy for customers and finding solutions for them.
With a great induction, initial handover period and ongoing support and development from your team leaders, you will have all of the knowledge and empowerment you need to thrive!
Some of the benefits you will receive include:
  • Opportunity to extend the contract
  • Ongoing development and mentoring – such a great team!
  • Open plan environment, with agile workspaces
  
Your new role:
Join a diverse and high-performing team, handling inbound calls from dealership customers. You will assist them with their Takada Airbag Recall enquiries. Although no customers were mandatory affected, you will provide information in relation to the volunteer recall process.
  
Your new company:
‘The best or nothing’ is their motto and they live by that with everything they do. They are probably the most recognised luxury car brand in the world!
  
Key requirements and about you:
  • You’re a polished communicator with a strong phone manner and a customer service is at your core
  • You know how to show empathy and turn negative experiences into a positive one
  • You’re calm, collected and adaptable, positive, and confident with great follow up skills!
Please apply below 

Applicants must hold a relevant Police check when applying! And must be a permanent resident!


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