Customer Service and Implementation Consultant

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Customer Service and Implementation Consultant

Job title: Customer Service and Implementation Consultant
Industry: Account & Relationship Management Customer Service - Customer Facing Call Centre & Customer Service Sales
Salary: $55,000 + Super
Job expiry: 2021-05-13
Reference: 3254809

Job description

Our client has been changing the way Australia's farmers and wholesalers get their produce from land and sea to the plates of Australia's hottest cafes, bars and restaurants through their groundbreaking software.

In the past orders have been placed through phone calls, emails, scraps of paper and even fax, but not anymore. This platform allows the end-user to order through their easy online application to instantly let their supplier know what they need for the next day.

The order comes through to the warehouse team and they can get to work picking, weighing and packing immediately. 

Ultimately saving both businesses time and money.

We are looking for a Consultant to manage the onboarding and implementation of the software for newly signed clients.

This is a diverse position that will see you make sure the client is set up for success, help with questions and queries and ensure they are ready for launch.

About the position:
  • Full-time permanent position with full product training 
  • A base salary of $55,000 + Super
  • A fun and supportive team that love what they do 
  • Flexible working conditions and hours (Farmers are morning people)
  • Regional and National travel opportunities

This product is seriously cool and it's about time someone shook up an industry that hasn't really moved with the times.

This role is perfect for someone who gets technology, has the gift of the gab and most of all loves FOOD! You might be a fresh graduate or someone who has been involved with the Hospitality, Tech or SaaS space before.
If you would like to join this successful start-up and think you have what it takes to take this product to market, send through your resume and cover letter via the "Apply" button.

Should you have any questions about this position, contact Will McPhee at SMAART Recruitment on 03 8637 4411 for a confidential discussion.
Expired job