Customer Relationship Consultant

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Customer Relationship Consultant

Job title: Customer Relationship Consultant
Location: Adelaide​
Industry: Customer Service - Call Centre
Job expiry: 2020-08-06
Reference: 3146525

Job description

What’s in it for you?
Are you looking for a full-time customer service role with the ability to grow your career with multiple opportunities across the organisation?

Located in Adelaide city centre we are seeking experienced Customer Service Consultants to be the first point of contact for customers, welcoming and assisting them with their enquiries.

Working as part of a larger team, you will be on the phones having real conversations with clients in aged care and disability services. These calls are all inbound and EVERY call is different so if you like variety then this job is for you.

This organisation has experienced hyper-growth since it's inception and isn’t showing any signs of slowing down so if you’re looking for a stable place to start or continue your career then this could be for you.
  
Work as part of a larger team with a one in all in attitude working together.
  

Key requirements 
  • Previous experience working within a customer service focussed role is essential and Contact Centre experience is advantageous
  • We are looking for people who genuinely are driven by having meaningful conversations and helping people in their time of need.
  • You must be an effective communicator both verbally and also written and pride yourself on your active listening skills. 
  • You will be a problem solver who genuinely wants to help others and be able to think outside of the square to find solutions.
  • Adept in learning new systems and technologies, using dual monitors, and have an attitude towards learning and constant improvement.

For now you will be working from the comfort and safety of your own home so it’s important that you have a quiet and uninterrupted place to do so free of distractions. All equipment will be provided to you.

You will work Monday to Friday between 8:00am and 6:00pm with an allocated lunch break along with morning and afternoon tea breaks. Some weekend work may be required but not in the current situation.

 
We will be conducting video interviews for these positions so don’t hesitate, to be considered for this position please submit your resume and a short cover letter outlining why you want this position!


Please note, due to a high number of applications only shortlisted candidates will be contacted
Expired job