Customer Care Consultant

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Customer Care Consultant

Job title: Customer Care Consultant
Contract type: Temporary
Industry: Customer Service - Call Centre
Job start date: 20th September 2021
Job expiry: 2021-10-08
Reference: 3325929
Contact name: Lauren May
Contact email: laurenm@smaart.com.au

Job description

About the company
Our client is a globally recognised Healthcare organisation. They assist those with disability in finding individualised solutions, they whole heartedly believe there is no “one-size fits all” solution.

Currently, they are in the midst of growth which means we are looking for multiple Customer Service Consultants to commence 20th September 2021.
  

The Opportunity:
Customer Service Consultants are responsible for interacting with customers across Australia and New Zealand via outbound (Cold, Warm and Hot) calls, inbound calls, online chat and email. Booking appointments to help service disadvantaged members of our community will be your primary task.

If you have the gift of the gab and want to make a difference then this fast-paced environment is for you!
  

About you: 
You naturally have a great attitude with an outlook of no job is too big or small. You can build rapport easily, you are motivated and you pride yourself on your excellent customer service and interpersonal skills. 
  • Previous Customer Service Experience (Call centre, retail & hospitality)
  • High level of computer and systems literacy
  • Excellent written and verbal communication skills
  • Motivation & experience working in a fast pace environment
  • Resilient and pick up systems & processes quickly
  
How to Apply?

If this sounds like the role for you and would like to know more then please do not hesitate and APPLY NOW. Or for a confidential chat please call Lauren May from SMAART on 08 8232 6008.
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