Collections / Customer Service

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Collections / Customer Service

Job title: Collections / Customer Service
Location: Melbourne
Industry: Customer Service - Call Centre Administrative Assistants Accounts Receivable/Credit Control Banking & Financial Services
Salary: $27 per hour + super
Job expiry: 2020-09-01
Reference: 3151957
Contact name: Ella Kirkpatrick
Contact email: ella@smaart.com.au

Job description

We are excited to be working with one of Australia's well known Energy Retailers who is 100% Australian owned and operated. They are dedicated to making energy more human and providing the highest level of customer service possible!

What does the role entail?

We are currently seeking 3 Collections Agents for a 6-month temporary contract for an industry leader who are known for their exceptional customer experience.
  • Contacting existing customers and resolving outstanding debt
  • Build excellent rapport with customers
  • Work in conjunction with the consumer to achieve realistic payment plans
What are we looking for?
  • Excellent communication and negotiation skills.
  • Collections experience in a high volume environment is highly desirable.
  • Resilience and adaptability
So, what are the benefits?
  • Monday to Friday between 8am – 6pm so no weekends or late
  • Working from home
  • Friendly, supportive and hands-on team 
If you're ticking all the boxes for this role APPLY NOW
If you would like more information or for a confidential discussion contact Ella at ella@smaart.com.au APPLY FOR THIS JOB