Collections Officer

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Collections Officer

Job title: Collections Officer
Industry: Customer Service - Call Centre
Salary: $60,000 + Super
Job start date: ASAP
Job duration: Full time
Job expiry: 2020-08-17
Reference: 3124463
Contact name: Wallis Summers-Smith
Contact email:

Job description

We are proud to partner with a market leader within the utility space. These guys have offices based in Melbourne, Sydney, and Adelaide. Their HQ is in the inner Eastern suburbs of Melbourne which is where your new role will be based. 

Due to growth, we are looking for 4 people to join their collections team. Your new team is fun, supportive, and welcoming. They have an amazing business culture and work collaboratively to achieve individual and team targets. 

This role is permanent full time and is paying a salary of $60,000 + Super. We are looking for people to join right away so apply now! 

The role

Your new role will see you form part of the Collections team working in their contact centre. Your key focus will be to work with customers to arrange payment for outstanding debts. You will have a portfolio of outstanding debtors and work individually and as a team to achieve set targets and KPI's.

We are looking for candidates who have experience in commercial collections to look after their business accounts and those with experience in high volume outbound collections to look after their residential team. 

The ideal candidate

First and foremost we are looking for someone who is honest, trustworthy, and reliable. You are empathetic but also resilient and have had experience working across high volume collections. 

You have had experience either working in high volume outbound collections, or experience working within a commercial collections role. 

Key requirements
  • A minimum of 2 - 5 years experience working within a high volume, collections-based role
  • Ability to work autonomously and towards individual and team-based targets 
  • Strong communication and interpersonal skills 
  • Previous experience working with an automated dialer is advantageous 
Follow the links to apply now! Please include a cover letter detailing your experience and preference on roles.

For more information you can contact Wallis Summers-Smith from SMAART Recruitment on 03 8637 4413.
Expired job