Client Services Manager (Part Time)

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Client Services Manager (Part Time)

Job title: Client Services Manager (Part Time)
Industry: Client & Sales Administration
Job expiry: 2020-09-22
Reference: 3166248

Job description

Located in the Northern Suburbs you will be working for one SA’s largest building suppliers; a family business born here in Adelaide and have been growing from consistently year on year since their inception.
They are on the lookout for a switched-on, administration professional with exceptional people skills and the ability to build and manage client relationships.

What’s in it for you?
Are you looking for a part-time (30 hours per week) position working for a family-owned and operated business?
On offer is a competitive salary AND onsite car parking working 30 hours across a 5-day week.
Being a family business, culture is very tight-knit and the leadership team treats you like one of their own family.
Friday lunches at the end of the month are a regular feature, workshop BBQ’s and after-work drinks are also some of the additional cultural perks that staff love about working here.
Being a family, they also understand that life happens outside of work and are very flexible and fair.
What does a typical day look like? 

  • Daily data entry and processing of all customer orders into our internal sales database

  • Process incoming leads that may turn into quotes

  • Build and maintain relationships with new and existing commercial clients

  • Assist in finalising quotations with the rest of the business team

  • Sending quotes to customers and following up on quotations

  • Prepare and send maintenance requests supporting the construction supervisor

  • Track progress of jobs through a scheduling system ensuring progress and completion

  • Proof reading customer orders and quotes ensuring accuracy

  • Provide weekly and monthly financial, volume and conversion reporting to the Directors.

What are we looking for?
Previous experience in a similar role is highly desirable however at a minimum the successful must have experience in an administration or account management role.
Experience in the building industry and being able to read and understand a building planned will be highly advantageous.
With a background in Customer Service and Administration, you will pride yourself on your attention to detail and the ability to work in a fast-paced environment. You will also be confident in adapting to and connecting with different clientele and have exceptional communication skills. 
The ideal candidate:

  • Be able to read and understand building plans

  • You effortlessly building rapport and connect with people across all levels from the office staff to trades to Executive.

  • You love finding efficiencies and improvements and taking control of processes

  • You back in your ability and take responsibility making decisions and learning from errors

  • Prioritise multiple tasks without compromising quality and meet deadlines

  • Be vigilant - Accuracy and excellent attention to detail is a MUST

  • You are tech-savvy and able to navigate multiple software and systems.

  • Work well under pressure and adhere to deadlines

  • Ability to work autonomously and when needed, but also collaborate with your team

  • Confidently and effectively communicate with customers to clarify queries and quotes

If this sounds like the job for you, apply now with a cover letter telling us why this is the job for you and you are the perfect candidate.

For any questions about the position or a confidential conversation please call 08 8232 6008

Please note, only shortlisted candidates will be contacted for an interview.

Expired job