Client Services Manager (Part Time)
|Job title:||Client Services Manager (Part Time)|
|Industry:||Client & Sales Administration|
Located in the Northern Suburbs you will be working for one SA’s largest building suppliers; a family business born here in Adelaide and have been growing from consistently year on year since their inception.
They are on the lookout for a switched-on, administration professional with exceptional people skills and the ability to build and manage client relationships.
What’s in it for you?
Are you looking for a part-time (30 hours per week) position working for a family-owned and operated business?
On offer is a competitive salary AND onsite car parking working 30 hours across a 5-day week.
Being a family business, culture is very tight-knit and the leadership team treats you like one of their own family.
Friday lunches at the end of the month are a regular feature, workshop BBQ’s and after-work drinks are also some of the additional cultural perks that staff love about working here.
Being a family, they also understand that life happens outside of work and are very flexible and fair.
What does a typical day look like?
Daily data entry and processing of all customer orders into our internal sales database
Process incoming leads that may turn into quotes
Build and maintain relationships with new and existing commercial clients
Assist in finalising quotations with the rest of the business team
Sending quotes to customers and following up on quotations
Prepare and send maintenance requests supporting the construction supervisor
Track progress of jobs through a scheduling system ensuring progress and completion
Proof reading customer orders and quotes ensuring accuracy
Provide weekly and monthly financial, volume and conversion reporting to the Directors.
What are we looking for?
Previous experience in a similar role is highly desirable however at a minimum the successful must have experience in an administration or account management role.
Experience in the building industry and being able to read and understand a building planned will be highly advantageous.
With a background in Customer Service and Administration, you will pride yourself on your attention to detail and the ability to work in a fast-paced environment. You will also be confident in adapting to and connecting with different clientele and have exceptional communication skills.
The ideal candidate:
Be able to read and understand building plans
You effortlessly building rapport and connect with people across all levels from the office staff to trades to Executive.
You love finding efficiencies and improvements and taking control of processes
You back in your ability and take responsibility making decisions and learning from errors
Prioritise multiple tasks without compromising quality and meet deadlines
Be vigilant - Accuracy and excellent attention to detail is a MUST
You are tech-savvy and able to navigate multiple software and systems.
Work well under pressure and adhere to deadlines
Ability to work autonomously and when needed, but also collaborate with your team
Confidently and effectively communicate with customers to clarify queries and quotes
If this sounds like the job for you, apply now with a cover letter telling us why this is the job for you and you are the perfect candidate.
For any questions about the position or a confidential conversation please call 08 8232 6008
Please note, only shortlisted candidates will be contacted for an interview.