Call Centre Team Leader

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Call Centre Team Leader

Job title: Call Centre Team Leader
Industry: Management Customer Service - Call Centre Management & Support Supervisors/Team Leaders
Salary: $60k + salary packaging + super!
Job expiry: 2021-02-12
Reference: 3206099
Contact name: Ella Kirkpatrick
Contact email: ella@smaart.com.au

Job description

We are seeking a passionate, energetic, leader to work for one of the oldest Not for Profit organisations in their Box Hill location.

You will be working full-time hours (37.5 hour week) in a supportive, warm and friendly work environment where every day you can make a difference. In return for your hard work, you will receive a salary of $60,000 + salary packaging + super! 

You will be working for an organisation where they are creating a lasting impact with the poorest men, women and children living with disability by encouraging self-reliance and participation. Working in partnership with local organisations, and working for and with people with disability to promote their rights to local and national governments and agencies. They campaign in Australia and overseas to change attitudes towards disability. 

The successful consultant will play a key role in leading and developing the Supporter Relationship Team whilst increasing income growth and nurturing Supporter relationships. With your prior experience within a similar role, you will be able to provide knowledge, direction and implementation of public engagement efforts, information and processes and procedures.

The ideal candidate will have proven leadership experience within a Contact Centre environment, strong conflict resolution abilities, and experience not just leading but inspiring a small and committed team. With your exceptional communication skills, you will be able to listen and understand what your team and Supporters need as well as collaborating with a wide variety of stakeholders. 

This is your chance to do something good! 

If this sounds like your perfect next role, click APPLY below or please contact Ella at ella@smaart.com or on 0498 134 107 if you have any further questions.

Submit your resume and cover letter via the "apply now" link below. APPLY FOR THIS JOB